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General conditions of sale

The offer and sale of products on our website “thescalarprocess.com” are governed by these General Conditions of Sale.

Products purchased on thescalarprocess.com are sold directly by Eloi Nicod, 43 rue de la prairie 25110 Baume-les-Dames, France.

The Scalar Process sells products on thescalarprocess.com and carries out its own e-commerce activity exclusively with regard to the end user. By “final consumer” is meant any natural person who operates for purposes unrelated to any business or professional activity that may be practiced. If you are not an “end consumer”, we invite you to refrain from entering into transactions. commercial on thescalarprocess.com In view of the commercial policy described above, The Scalar Process reserves the right to refuse orders from any person who is not an “end consumer” or to orders that do not comply with its commercial policy as defined herein.

The general conditions of sale can be modified and in particular in consideration of possible normative changes. The new general conditions of sale will apply on their date of publication on thescalarprocess.com

Article 1 - Price

1.1 – The prices of our products are indicated in euros all taxes included, excluding the cost of processing and shipping. These prices are communicated in Euros with the conversion into currencies.

1.2 – In the event of an order to a country other than mainland France, you are the importer of the product (s) concerned. For all products shipped outside the European Union and DOM-TOM, the price will be calculated excluding tax automatically on the invoice. Customs duties, local taxes, import duties or state taxes may be required. These rights are not the responsibility of thescalarprocess.com. They will be at your expense and are your sole responsibility both in terms of declaration and payment to the competent authorities and bodies in your country. We advise you to inquire about these aspects with the local authorities.

1.3 – All orders must be paid in Euros.

1.4 – thescalarprocess.com reserves the right to modify the prices at any time but the products will be invoiced on the basis of the prices in force at the time of the recording of the orders, subject to their availability.

Article 2 - Order

The contract is deemed to have been concluded when thescalarprocess.com receives the order form by telematic means, once the accuracy of the data relating to the order has been verified. Before purchasing the products, by sending the order form, you are requested to carefully read these General Terms and Conditions of Sale.

By transmitting the order form by telematic means, you unconditionally accept and you undertake to respect, in relations with The Scalar Process, these General Conditions of Sale. If you disagree with the terms indicated in these General Terms and Conditions of Sale, we invite you not to transfer your order form for the purchase of products on thescalarprocess.com. By submitting your order form, you confirm that you know and accept these General Conditions of Sale without reservations.

Article 3 - Validation

The data recorded by thescalarprocess.com when confirming your order constitutes proof of all transactions made by thescalarprocess.com and its customers. The data recorded by the payment system constitutes proof of financial transactions.

The consumer has a period of fourteen days to exercise his right of withdrawal from a contract concluded at a distance, following a canvassing by telephone or outside an establishment, without having to justify his decision or to bear other costs than those provided for in Articles L. 221-23 to L. 221-25.
The period mentioned in the first paragraph runs from the day:
1 ° The conclusion of the contract, for service provision contracts and those mentioned in Article L. 221-4;
2 ° Receipt of the goods by the consumer or a third party, other than the carrier, designated by him, for contracts for the sale of goods. For contracts concluded off-premises, the consumer may exercise his right of withdrawal from the conclusion of the contract.
In the case of an order for several goods delivered separately or in the case of an order for a good made up of lots or multiple pieces whose delivery is spread over a defined period, the period starts from receipt. of the last good or lot or of the last part.
For contracts providing for the regular delivery of goods during a defined period, the period starts from the receipt of the first good.

Article 4 - Availability

Our product offers are offered within the limits of available stocks. Make sure your contact details are correct: name, address and phone number. Check at the time of ordering, item by item, that the number, color, size and price are correctly taken into account in your order form. When a product is no longer available, it is displayed “Out of stock” and it is therefore no longer possible to order it. However, if the product in question becomes available again on the site, we can, if you wish, inform you by e-mail.

Article 5 - Delivery

The products will be delivered to the delivery address indicated during the ordering process. We do our best to ensure that delivery takes place within 24 to 3 days for shipments to mainland France and the EU, for the rest of the world the delivery time is that of the national carrier.

In case of difficulties, we undertake to keep you informed of them.

thescalarprocess.com uses the services of the Post Office: letter followed or simple colissimo.

The delivery costs are calculated automatically as soon as you finalize your shopping cart and appear in the total payable. Customs and other charges in the country of arrival are the responsibility of the buyer. In the event of loss or deterioration of the product during transport, the customer must inform the carrier without delay.

Due to COVID-19, delivery times may be extended

In the event of an unusual delay, an e-mail will be sent to you.

Article 6 - Payment

All orders shipped to France, the EU and International are expressed in Euros all taxes included, with the VAT rates in force in France.

thescalarprocess.com will process payments via Paypal or credit card (Stripe), where it will be encrypted and secure.

Additional information may be requested to secure your payment.

Article 7 - Return / Exchange

The Scalar Process is committed to providing you with high quality products. If you are not satisfied with the product purchased, The Scalar Process will exchange it or refund it to you. The shipping and return costs (as well as customs duties) will then be at your expense. You have 7 days from the date of receipt to return the products to us.

Damaged or incomplete items will not be taken back and will be returned to you as is, at your expense.

Unidentified returned packages can be returned to their sender.

Products sold on sale or in promotion will not be exchanged or refunded.

Any request for additional information should be addressed to:

Eloi Nicod: 43 rue de la prairie, 25110 Baume-les-Dames, France

Article 8 - Security

Our site is the subject of a security system. We have adopted the SSL encryption process and have also reinforced all the scrambling and encryption processes to protect as effectively as possible all sensitive data related to means of payment.

Article 9 - Request for information / Tracking orders

Contact regarding products:

Eloi Nicod: 43 rue de la prairie, 25110 Baume-les-Dames, France. 
Tel : (+33) 6 51 87 81 85 store@thescalarprocess.com

Article 10 - Intellectual property

All texts, comments, works, illustrations and images reproduced on the thescalarprocess.com site are reserved under copyright as well as intellectual property for the whole world. As such, in accordance with the provisions of the Intellectual Property Code, only use for private use is tolerated subject to different or more restrictive provisions of the intellectual property code. Any other use constitutes an infringement and is punishable under Intellectual Property without prior authorization from thescalarprocess.com Any total or partial reproduction of the thescalarprocess.com catalog is strictly prohibited. All rights reserved.

Article 11 - Responsibility

The products offered comply with current French legislation. It is your responsibility to check with the local authorities in your country the possibilities of importing or using the products or services that you plan to order. The photographs and texts reproduced, illustrating the products presented are not contractual. Consequently, the responsibility of thescalarprocess.com cannot be engaged in the event of a photograph or text error. thescalarprocess.com cannot be held responsible for the non-performance of the contract concluded in the event of out of stock, unavailability of the product, in the event of force majeure, disruption, flooding, fire or strike, in particular postal services and means of transport or communication.

thescalarprocess.com will not incur any responsibility for any direct or indirect damage as a result of the present risks.

Article 12 - Applicable law - disputes

This contract is signed in French and subject to French law. In the event of a legal dispute, only the French courts will be competent.

Article 13 - Personal information

thescalarprocess.com undertakes not to disclose the information you provide to third parties. These remain confidential. They will only be used by our internal services for the processing of your order, to strengthen and personalize communication, the cultural offer of the product reserved for thescalarprocess.com customers, in particular by shop newsletters. label-athome.com to which you will have subscribed, as well as within the framework of the personalization of the site according to your centers of interests. However, when you visit the thescalarprocess.com site from other partner sites of thescalarprocess.com and identified as such, your data may exceptionally be communicated to these third parties. If you do not wish it, let us know via the addresses below.

Consequently and in accordance with the Data Protection Act of January 6, 1978, you have the right to access, rectify and oppose your personal data. To do this, simply send us a request online (thescalarprocess.com) or by mail, indicating your name, first name, address and if possible your customer reference to:

Eloi Nicod 43 rue de la prairie, 25110 Baume-les-Dames, France.

Copyright © 2021 The Scalar Process